Raj K. Syal, M.D., F.A.C.O.G.    |    Jenna A. Everson, M.D., F.A.C.O.G.    |    Holly Westmoreland, M.D., F.A.C.O.G.    |    Kellyn Rielly D.O.   

Refund Policy

Woodlands OBGYN Associates collects amounts anticipated to be or already determined to be your responsibility, based on your insurance policy (or cash rates, if you do not have insurance) for services rendered. Refunds will not be issued for services rendered unless we have collected more than the amount your insurance company determines to be your responsibility. We make every effort to refund any patient or insurance over-payments in a timely manner. If you feel you are owed a refund or your card was charged in error, please contact our business office at 281-364-9898.

Financial Privacy Policy

What information do we collect during patient registration?

When registering in our secure, HIPPA-complaint patient portal site, we request your name, home address and/or mailing address, city, state, ZIP, home phone number, office phone number, cell number, employer information, insurance card information, social security number, drivers license number, credit card information, and email address.

This information provides us with the best opportunity to verify your insurance benefits and to create your medical record within our practice.  All information is held secure within the system.

What do we use your information for?

Information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. Your email address will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product of service requested.

How do we protect your information?

We have implemented a variety of security measures to maintain the safety of your personal information. We offer the use of a secure, HIPPA-complaint server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider database, which is only accessible to those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction is made, your private information (credit card number, social security number, etc.) is not stored on our servers.

Do we use cookies?

No, we do not use cookies. But if you’d like to bring some to the office, we do like homemade chocolate chip cookies and Girl Scouts Thin Mints.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our website, you consent to our website privacy policies.

Changes to our Privacy Policy

Changes to our Privacy Policy will be posted in the office as well as here on our website.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Woodlands OBGYN Associates
9200 Pinecroft Drive, Suite 300
The Woodlands, Texas 77380

Phone: 281-364-9898